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• Does
Quicktime cost anything?
No.
Apple offers a free Quicktime player in a number of languages
for both Windows and Macintosh computers.
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I am having problems viewing Streaming Video.
1)
You will need to use Quicktime 5 or higher. If you do not have
Quicktime 5 or higher, please go to http://www.apple.com/quicktime/download/
and download a newer version of Quicktime.
2)
Some users will have to change their quicktime preferences to
allow the Quicktime stream to pass through a firewall. Click
here for detailed instructions on how to change your Quicktime
preferences.
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Why is Windows Media Player trying to play my Quicktime movies?
If
Windows Media Player tries to play when you click on a movie,
then you haven't correctly installed Quicktime on your machine.
Please follow the Quicktime installation steps to insure that
you have installed all the necessary components.
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Why do some of the movies appear clear and others are blurry?
We use two types of video transport. The first one is Quicktime
Streaming. This is for the full-length Penthouse Videos. The picture
quality is lower to allow a full-length movie to be streamed with
less download time. The second is Quicktime Progressive Downloads.
These are for the shorter clips (up to 5 minutes) that we offer
on the site. The picture quality is higher, but you must download
the full movie (usually up to 5 megabytes for Slow and 40 megabytes
for Fast.)
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Why do the Quicktime movies play for a minute and then stop?
When you download our shorter clips
(Quicktime Progressive Downloads) you must wait until the entire
file is downloaded to insure that the video won't stop. If you
only download a small portion of the movie the video may stop
at the point where it has not finished downloading. Simply wait
a few more minutes and the movie will resume playing normally.
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Why do I hear no sound?
1)
Check to see that all your volume levels are up and/or your speaker
system is plugged in correctly.
2) You may be using an earlier version of Quicktime, such as Quicktime
4. You must have Quicktime 5 or later installed on your machine
to hear audio.
3) If you're working on Windows 95 or 98, make sure DirectSound
is installed.
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How do I make the movie bigger?
You
may adjust your monitor resolution to make the movie larger or
smaller. Consult your monitor's instruction manual to find out
how to adjust the resolution. Please note that the larger you
make the movie, the more blurry it may become.
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I'm using an AOL browser and I can't view the movies. What now?
AOL
does not support streaming media. You must be using Netscape 4.5
and higher or Microsoft Internet Explorer 4.0 and higher to view
our movies. Please go to www.netscape.com
or www.microsoft.com/downloads/
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Minimum System Requirements
To run QuickTime Player on the Windows platform, you need:
· 90-MHz Pentium processor
· Windows 95, Windows 98, Windows NT 4.0
· 16 MB RAM
· 16-color display card and 16-bit sound card
· Sound Blaster or compatible sound card
· 28.8K modem
· Internet Explorer 4.0 or Netscape 4.5
To run QuickTime Player on the Macintosh platform, you need:
· Mac PowerPC
· OS 7.1 or later
· QuickTime
· 32 MB RAM
· 28.8K modem or better
· Internet Explorer 4.0 or Netscape 4.5
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