G Picasso Productions Customer Service

email: customerservice@her-sweet-hand.com

phone: 1-858-952-0772
(Please try calling our offices during normal business hours. Thank you).

To better serve you, some Frequently Asked Questions are listed below:

Q:	How do I cancel my account?
Q:	What is my username and password? (credit card sign up only)
Q:	My username and password do not work, what do I do?
Q:	What site did I join?
Q:	How will I be billed?
Q:	I need to update my credit card number or expiration date for my membership, how do I do this?
Q:	What billing name will appear on my credit card statement for membership fees?
Q:	I am having trouble canceling my account, what do I do?
Q:	My credit card was billed, what is this for?
Q:	I have Quicktime questions?
Q:	I still need help, who do I contact?

If you are experiencing problems gaining access to our sites or watching videos, please read our Quicktime questions FAQ below:

How do I cancel my account?

Please click here. Your account will be cancelled by entering the information required, and you will not see future billings.

What is my username and password?

Please click here. Enter in your email address used for membership, and your username and password will be instantly emailed to you.

My username and password do not work, but i am in good standing?

Please click here. Enter in your email used for membership, and your username and password will be emailed to you, your account may have been blocked because of abuse and a new password would have been assigned to you.

What site did I join?

Please click here. Enter in your credit card number used for membership, and your username and password will be displayed, along with the website that was joined.

How will I be billed?

Your account will be billed for the full 30 day membership fee. Please read our policy page for complete details. If you wish to cancel now, Please click here. Enter in the credit card number used for membership, and click cancel. Your account will be cancelled, and you will not see future billings.

I need to update my credit card number or expiration date for my membership, how do I do this?

You will need to contact our Customer Service Department via e-mail, or by calling 1-858-952-0772. Please be prepared to provide the username or credit card number associated with the membership.

What billing name will appear on my credit card statement for membership fees?

Your membership fees will appear on your credit card statement with the descriptor of: G Picasso Productions Inc.

I am having trouble canceling my account, what do I do?

If you have tried to use the automated page or do not have the information required to cancel, please contact our customer service department, via e-mail: customerservice@her-sweet-hand.com.

My credit card was billed, what is this for?

We bill monthly membership fees for our websites. To find out which website you have access to, please click here. Enter in your credit card number used for membership, and your username and password will be displayed, along with the website that was joined. If you wish to cancel now, please click here. Enter in the credit card number used for membership, and click cancel. Your account will be cancelled, and you will not see future billings.

I have Quicktime questions

Here are basic Quicktime answers. If this does not solve your problem, email customerservice@her-sweet-hand.com.

I still need help, who do I contact?

If you have further questions or concerns, please contact: customerservice@her-sweet-hand.com. We will be happy to assist you.